Handheld Contact API: Calling, Emailing and Texting a Contact

by | Aug 2, 2023 | Act CRM Software Fundamentals

Introduction: Handheld Contact API offers a user-friendly interface to efficiently manage your contacts on mobile devices. In this tutorial, we will walk you through the process of sending an email, making a phone call, and sending a text message to a contact using Handheld Contact API on an iPad. These simple steps will help you stay connected and organized while on the go.

Step-by-Step Guide to Calling, Emailing, and Texting a Contact:

  1. Open Contact Details: Open Handheld Contact API on your iPad and navigate to the Contacts section. Locate and select the contact you wish to interact with, for example, “Jill Smith.”

  2. Sending an Email:

    • Tap on Email Address: In the contact details, locate the email address field and tap on it. This will open a new email dialog box.
    • Compose the Email: Type in your name in the “From” field and add your message in the text area below the subject line. Keep it simple and informative, such as “Tony was here.”
    • Send the Email: Once you are satisfied with your email, tap the page-with-arrow icon in the top right-hand corner. This will open the iPhone’s built-in email app. Click on the blue arrow to send the email.
  3. Making a Phone Call:

    • Tap on Phone Number: If you want to make a phone call, tap on the phone number field in the contact details. The iPad may prompt you to enable phone call capabilities if it’s not set up already.
    • Initiate the Call: Once the phone call feature is set up, tapping the phone number will initiate the call to the contact.
  4. Sending a Text Message:

    • Tap on Mobile Number: If you prefer to send a text message, locate the mobile number field in the contact details and tap on it.
    • Compose the Text: Type your message in the text area provided.
    • Send the Text: To send the text, click on the green arrow located to the right of your message. The message will be sent to the contact’s mobile number.

Conclusion: Handheld Contact API provides a seamless experience for managing and communicating with your contacts on mobile devices. With just a few taps, you can send emails, make phone calls, and send text messages to your contacts, allowing you to stay productive and connected while on the move. Whether you prefer working on your iPad or iPhone, Handheld Contact API offers the flexibility you need to manage your contacts efficiently. Thank you for reading, and have a great day!