Act! CRM Software Tips & Tricks

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Act’s Most Important Field: The ID Status Field

by | Jul 31, 2023 | Act CRM Software Fundamentals

Introduction

ACT, a powerful contact management software, offers various fields to organize and categorize your contacts effectively. In this informative tip, Tony Holowitz emphasizes the significance of the ID Status field in ACT and explains how properly utilizing this field can enhance the efficiency of your contact management process.

1: Understanding the ID Status Field

The ID Status field in ACT serves as a critical identifier for each contact in your database. Assigning an appropriate ID status to every contact is crucial to quickly and easily locating specific groups of contacts based on their status.

2: The Fundamental Importance of the ID Status Field

Tony Holowitz highlights the fundamental importance of the ID Status field by emphasizing its role in effectively organizing your contacts. He suggests that every contact can be classified into one of the following categories:

List: Key ID Status Categories

  1. Client: Represents individuals or companies with whom you have an ongoing business relationship.

  2. Employee: Applicable for companies that have employees within their database.

  3. Friend or Family: Useful for personal contacts, keeping work and personal life separate.

  4. Prospect: Designates potential clients or leads that you are pursuing.

  5. Vendor: Refers to companies or individuals with whom you conduct business transactions.

3: Unique First Letters for Quick Input

Tony recommends using unique first letters for each ID status category. This approach simplifies data entry by allowing users to quickly input the ID status with just one click. For example, clicking on the letter “P” in the ID status field would automatically fill in “Prospect.”

 4: Personalization for Multiple Users

In organizations with multiple users, some may have personal contacts outside the primary business categories. Tony suggests using the individual’s first name or a recognizable abbreviation as their ID status. This personalization ensures that users can easily identify and manage their unique contacts.

5: The Significance of Complete ID Status Entries

Having complete ID status entries for all contacts ensures efficient lookup and search capabilities within ACT. When properly utilized, the ID status field becomes a powerful tool for quickly identifying and accessing contacts based on their status.

Conclusion

In conclusion, the ID Status field in ACT plays a pivotal role in organizing and streamlining your contact management process. By assigning appropriate ID statuses to every contact and using unique first letters for quick input, you can enhance the efficiency and productivity of your ACT database. Properly utilizing this critical field ensures that you can swiftly look up prospects, clients, employees, vendors, and personal contacts, making ACT a valuable asset in your business toolkit.

Thank you for reading this informative tip on the ID Status field in ACT. Make the most of this valuable feature and stay organized in your contact management endeavors!