Act Users: Working from Home March 16, 2020

by | Aug 2, 2023 | Act CRM Software Fundamentals

Introduction

In this video tutorial, Tony Horowitz addresses the challenges many individuals face while working from home due to the COVID-19 pandemic. He offers practical solutions for ACT software users, ensuring they can continue to stay organized and productive during these uncertain times. Tony’s suggestions include utilizing ACT cloud services, accessing data via web browsers or mobile applications, and exploring the benefits of Handheld Contact.

1. A Call for Assistance

Tony begins by expressing his concern for those transitioning to remote work during the global pandemic. He acknowledges the importance of supporting ACT software users in this trying time.

2. Accessing ACT on Mobile Devices

For ACT users who need to access their data from mobile devices, Tony outlines two primary options:

a. ACT Cloud: Users with ACT in the cloud can access their data through web browsers or a mobile application called ACT Companion.

b. Handheld Contact: Tony introduces Handheld Contact as an alternative solution for accessing ACT on mobile devices. He explains that Handheld Contact is a third-party tool compatible with both old and new versions of ACT.

3. The Handheld Contact Process

Tony guides users through the process of using Handheld Contact:

a. Free Trial: Users can start with a free trial of Handheld Contact on their computer.

b. Registration: Upon registration, users receive a username and password.

c. Configuration: Users download and configure the Handheld Contact software on their computer.

d. Mobile App: Users then download the Handheld Contact app on their mobile devices and log in with their username and password.

e. Syncing Contacts: After logging in, users can sync their ACT contacts, bringing all their data to their mobile devices.

4. Final Remarks

Tony encourages users to take advantage of the Handheld Contact free trial during this period of remote work. He offers his contact number for any additional questions or assistance.

Conclusion

In this informative video tutorial, Tony Horowitz provides practical advice to ACT software users who are working from home during the COVID-19 pandemic. By highlighting the possibilities offered by ACT cloud services and Handheld Contact, Tony empowers users to stay connected, organized, and productive in the face of challenging circumstances. With these valuable tips, ACT users can maintain their workflow and adapt to the new remote work environment effectively.