Introduction: Hello, ladies and gentlemen! I am Tony Holowitz, and today I am excited to share with you a valuable tip on how to efficiently send an email to multiple contacts in ACT through Microsoft Outlook. Sending mass emails to contacts is a common requirement for many users, and mastering this technique can save you time and effort. Let’s dive into the tutorial and discover how to streamline the process.

1. Sending an Email to a Single Contact To start, you can easily send an email to a single contact in ACT through Microsoft Outlook by either clicking on the contact’s email address or using the email icon provided. This will open Outlook and automatically populate the recipient’s email address.

2. Scenario: Sending an Email to Multiple Contacts Suppose you have a group of contacts you wish to email simultaneously. Let’s say we have three contacts with the last name “Smith”: Ann Smith, Jim Smith, and John Smith. We want to send an email to all three of them without having to compose separate emails.

3. Using the Lookup Feature in ACT First, open ACT and perform a lookup to select the desired contacts. In this example, we have the three Smith contacts. To select multiple contacts at once, click on the first contact, hold the Shift key, and then click on the last contact in the list. This action will select all the contacts between the two endpoints.

4. Sending the Mass Email After selecting the contacts, click on the “Email” icon in ACT. This will automatically populate the email addresses of the selected contacts in the “To” field of your Outlook email.

5. Best Practice: Use the Blind Carbon Copy (Bcc) Field Sending emails to multiple contacts using the “To” field may not be ideal, especially if you want to protect your recipients’ privacy. Instead, consider using the Blind Carbon Copy (Bcc) field to hide the email addresses of other recipients.

6. Sending the Email with Bcc To do this, use either of the following methods: a) Hold the Ctrl key and press “A” to select all the email addresses in the “To” field, then hold the Ctrl key again and press “X” to cut them. b) Click and hold on the selected email addresses, drag them down into the Bcc field.

7. Compose and Send the Email With the email addresses now in the Bcc field, you can fill out the subject and type your message. When you are ready, click “Send,” and your email will be sent to all the selected contacts without revealing their email addresses to each other.

Conclusion: By following this simple tutorial, you have learned how to efficiently send emails to multiple contacts in ACT via Microsoft Outlook. Using the lookup feature in ACT and utilizing the Bcc field ensures your emails are sent securely and saves time when communicating with multiple recipients. I hope this tip proves useful to you. Should you have any ACT-related questions or require further assistance, please don’t hesitate to reach out. Thank you for joining me today, and have a great day!