Act! CRM Software Tips & Tricks

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Texting with Act Software SMS for Act! – Act Today – CRM Addon Software

by | Jan 3, 2021 | ACT CRM Software Tips and Tricks

With SMS4Act!, you can quickly and easily send texts to one or more contacts from Act.

The message is recorded against the contact’s record along with any replies. A great time saving tool to help you build relationships with your contacts. Get Unlimited SMS free for a month.

Features

  • Send single or broadcast text to a lookup of contacts
  • Record history of outgoing texts in Act!
  • Text replies are recorded in Act! history
  • Create templates for sending personalised texts
  • Merge data from the contact and/or activity eg. appointment reminders to avoid no-shows
  • Use SMS4Act! with Act! Smart Tasks eg Birthday messages & reminders for due dates.

Benefits

  • Improve Communication. SMS is a fast, simple, non-intrusive way to communicate with customers.
  • Improve Productivity. Much faster than a phone call, your valuable staff resources can be used elsewhere.
  • Improve Customer Service. A personalised SMS message can help build relationships with customers.
  • Reduce No-Shows. Customer no-shows adversely affect revenue. SMS reminders can dramatically reduce this problem.
  • Reduce Costs. An SMS can be sent at a fraction of the cost of mobile call.

Source: SMS for Act! – Act Today – CRM Addon Software