Object Reference Not Set to an Instance of an Object
I want to meet the man or woman that makes up these error message codes and buy them a cocktail. They make life interesting.
The Act knowledgebase is the definitive resource for these kind of error messages. This particular error message can be cause for number of reasons dependent on what you were doing with Act at the time. This particular knowledgebase article is answer ID 24350 and can be found here: http://kb.act.com/app/answers/detail/a_id/24350/kw/object%20reference.
Here is some more information about the error message with links that can be used to take you to more information about this error message.
Cause:
This error message is a common and generic run-time exception message for applications which use the Microsoft .NET Framework, such as Act!. The cause of the error is dependent upon what function you are attempting to use when the error message appears. This error has been known to occur when:
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- Attempting to open the Layout Designer, save a layout, or when switching between layouts
- Upgrading your 3.x, 4.x, 5.x, or 6.x database to a newer version of Act!
- Creating a new database
- Editing a Note or History
- Importing a text delimited file
- Launching Act!
- Opening a 3.x, 4.x, 5.x, or 6.x report that was converted to 2005 or later
- Opening a database
- Opening Print Preview
- Clicking contact email address to create a new email message
- Sending an email In Act! using Microsoft Outlook 2002 or 2003
- Performing a Mail Merge to Email
- Scheduling an Activity
- Attempting to restore a backup
- Changing the status of an Opportunity to “Closed”
- Backspacing in a formatted Character Field
- Closing Act! in Windows 10 (Act! v17.2 and earlier)
- Attempting to restore a backup
- Attempting to use Act! emarketing features