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Important Act CRM Security Update 4-19-22: For Versions 24, 23 & 22

by | Aug 7, 2023 | Act CRM Software Fundamentals

On April 19, 2022, Act sent out a crucial security update for supported versions (24, 23 & 22) of its software. If you’ve bought Act in the last couple of years and own any of these versions, this guide by Tony Holowitz will help you understand and apply the update.

Introduction to the Security Update

Act’s security update is available for recent versions of the software, aiming to fix identified security issues. Users will need to either update their Act software or purchase a newer version if they have an older version.

Identifying Your Act Version

Before proceeding, you must identify which version of Act you have. Here’s how you can do that:

  1. Open Act.
  2. Click on “Help.”
  3. Click on “About” at the bottom of the screen.
  4. A window will pop up, showing the version of Act you use (e.g., 24.0.204.0).

Note: Required Update Version

The required update version might differ slightly depending on your Act version. Ensure you know the exact version you need to update to.

How to Update Your Act Software: A Step-by-Step Guide

Updating your Act software is simple. Follow these detailed steps:

Step 1: Running Act as an Administrator

  • Right-click on the Act icon (orange) with the right mouse button.
  • Select “Run as Administrator.”

Step 2: Navigating to the Update Section

  • Once Act is open, click on “Help” on the menu bar.
  • Go down to “Act Notifications.”
  • Click on the new update available on the right-hand side.

Step 3: Starting the Update Process

  • Click “Yes” to make the update.
  • Click “OK” to create a backup (for safety).
  • Click “Download” and wait for Act to extract and install the files.

Step 4: Confirming the Update

  • Once the update is completed, open Act again.
  • Click on “Help” followed by “About Act.”
  • Confirm that the update (e.g., Update 4) has been added.
  • Click “OK.”

Conclusion: Quick and Essential Security Fix

The whole process to update Act for this security fix takes approximately five minutes. While simple, it’s a vital update to ensure your software is secure and up to date. If you encounter any questions or need assistance, don’t hesitate to reach out to Tony Holowitz for support.