Tony explains the credentials needed for Act Advantage, Act Premium Cloud Mobile and Handheld Contact API, including the database name and the separate Handheld Contact account login.
What You Will Learn
Watch Tony Holowitz demonstrate the idea step by step and explain how it applies to everyday Act CRM work.
Key Takeaways
- Keep the two sets of credentials separate and save the correct regional API address.
- Test the technique with a small group or sample record before applying it broadly.
- Document the finished process so everyone who uses Act can follow it consistently.
Get One Free Hour of Act CRM Training and Consulting
Would you like help applying this idea to your own Act database? Tony offers a free one-hour Act CRM training and consulting session. Bring your questions and learn practical ways to get more value from Act.