Act CRM Sales, Technical Support, Customization & Training

Many people reach out to me for fast, reliable technical support for Act CRM. If you bought a new computer, upgraded Windows, or need to move Act Pro or Act Premium to another system, I can help. Older perpetual versions can be tricky to reinstall, back up, or restore. I will guide you step by step until you are back up and running.

With more than 28 years of hands-on experience, I have seen nearly every Act error and compatibility issue. I also help set up synchronization between Act Premium Cloud and desktop, recover data from older versions, and sort out upgrade paths.

How to Upgrade or Buy Act CRM for The First Time

If you are still using Act Pro or an older Act Premium, you may hit problems with new computers or Windows updates. Perpetual versions are no longer supported. Today, Act is subscription based with two main options: Act Premium desktop and Act Premium Cloud. I will help you understand the benefits of upgrading to Act Premium Cloud, or using both desktop and cloud together with data synchronized.

Sales and Upgrade Guidance
Act moved from perpetual licenses to subscriptions. You can still use Act Premium desktop, Act Premium Cloud, or both together with synchronization. I explain each option in plain English and help you choose the setup that fits how you work. 

Considering Alternatives

Many people look for alternatives because they do not want a subscription. I talk to users daily who think Act is only web based. That is not true. Act Premium desktop is still available, and you can combine it with Act Premium Cloud for the best of both worlds. Before you switch, I will show you what Act can do today and whether staying with Act is the better choice.

Act Premium Cloud Synchronization

Act lets you use both Act Premium Cloud and Act Premium desktop together. Synchronization keeps your database up to date in both places. If you are unsure which version to use, start with the cloud. We make a backup of your database, upload it to a free trial, and you are on your way. I will circle back during the trial, teach you how to use Act in a web browser, and recommend browser settings. I also have more than 750 Act videos if you prefer self paced learning.

Cloud adds features not in desktop, including built in quoting, an online calendar, website forms, and more. Pricing guide: Act Premium Cloud standard pricing is 360. Act Premium desktop standard pricing is 468. Both together with synchronization is 480. That 480 is 360 for cloud plus 120 for synchronization services. The difference between desktop only at 468 and both together at 480 is only 12. If you are upgrading, there is typically an approximate 60 discount per license in the first year.

Act Consulting Services

No matter what version you have, I answer questions and provide setup, training, and database organization. Many clients call when they need to move Act to a new computer, create a backup, or fix Windows related issues. I offer hourly support and prepaid consulting packages for ongoing help.

Act Marketing Automation (Email Marketing) Is Very Confusing.

Act Marketing Automation is now called Email Marketing, but I still call it Act Marketing Automation. The first time I opened it, I was confused. It is not intuitive at first. Think of it like learning a new language and go in with that mindset.

Once you get the basics, it is a terrific tool that most Act users never fully use. That is a missed opportunity. I will walk you through it step by step, show you practical ways to use it, and help you turn it into a system that sends the right messages to the right people at the right time.

Call Tony Now: 888-734-2511

Frequently Asked Questions

Can you help me move Act to a new computer
Yes. I will show you how to create a backup, reinstall, and restore your database.

Does Act still come in a desktop version
Yes. Act Premium desktop is available and can sync with Act Premium Cloud.

Do I need to upgrade
Older Act Pro or Act Premium versions may not work well with new Windows versions. I will review your setup and guide you to the best option.

Why call you instead of Act direct
I have used Act daily for more than 28 years and answer detailed questions across versions. I focus on solving your specific problem and getting you productive.

Act CRM & Windows 10 or 11

• Windows 10 and especially Windows 11 can expose old Act limitations. Missing installers, old SQL components, and security changes are common pain points. You can spend hours chasing workarounds, or you can upgrade and move on. I will give you straight advice either way.

About Me

My name is Tony Holowitz. I am an Act Certified Consultant with more than 28 years of experience. I sell Act, support Act, customize Act, and teach Act. I have more than 750 Act training videos and another 350 software videos on Outlook, Word, Excel, and PowerPoint. If I do not have the answer at hand, I will get it from the best Act technicians I work with.
 

Why I Do Not Use Testimonials

I would rather earn your trust than post one sided quotes. I give you time at no charge so you can see how I work and judge for yourself. Between my writing, my calls, and my 1,000 plus training videos, you will know quickly if I am the right fit.

About the Free Call

The free time is for consulting and answering your questions. I do not install anything without permission and I do not use remote access unless you request it. The goal is to help you understand your options and get results.

Next Steps

Call me today. I offer up to 60 minutes at no charge for Act CRM questions. You do not need the full hour. Use 5 to 60 minutes as needed. After that, you can choose hourly consulting or a prepaid plan. No obligation. Just clear answers and a path forward.

Call Tony Now: 888-734-2511