Act CRM Mail Merge Emails Stuck in Drafts Folder

by | Aug 25, 2021 | Act CRM Software Fundamentals

If you are using Act version 23 and you are experiencing an issue with your mail merge emails getting hung in the Outlook drafts folder there is a solution.  Act created update that you can install that will fix this problem.

This update resolves the issue created by a Microsoft Windows update which caused mail merge emails sent from Act! v23 Desktop to get stuck in Outlook’s Drafts folder.  Applying Update 5 enables Outlook to send emails as expected.  The v23 Update 5 is available for download here.  For support with this download, please click this link to send in a support ticket.