Act! CRM Software Tips & Tricks

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Fix These Outlook Search Settings to Find Any Email Fast

by Tony Holowitz | Aug 31, 2026 | ACT CRM Software Tips and Tricks

Searching for email is one of the most common tasks in Microsoft Outlook, but Outlook may search only the folder you are currently viewing. A few simple settings can make searches broader, faster, and more reliable.

Search the Right Places

Open File > Options > Search and review the default search location. Selecting All Mailboxes helps Outlook find messages that may be stored in another folder or mailbox. You can also include Deleted Items when an email may have been removed accidentally.

Key Takeaways

  • Search All Mailboxes instead of only the current folder.
  • Include Deleted Items when appropriate.
  • Allow Outlook time to finish indexing older messages.
  • Use search-term highlighting to understand why a message appeared.

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